Noble Park Plumbing FAQ: Plumber, Hot Water and Gas Questions

It depends on what needs doing in that time. We quote the job, not the hours, so you know the full cost before we start.

Be wary of anyone who cannot show a Victorian licence, wants cash with no invoice, gives a vague verbal price, pressures you to decide now or will not provide a compliance certificate.

There is no standard rate; each business sets its own and after-hours work costs more. We give a fixed price instead.

The price agreed before work started, for licensed, tested work. Insist on a fixed price rather than an open-ended hourly bill.

It varies widely between businesses and times of day. Our approach is a fixed job price after the fault is found.

Check the licence on the VBA register, read recent local reviews and choose someone who explains the problem and gives a fixed price.

"Plumbo."

It is an informal phrase, not a rule in the Victorian plumbing regulations. Our work follows the Plumbing Regulations and Australian Standards.

It differs by business, state and time of day. We quote a fixed price for your job.

That many problems are cheaper to fix early, that a part often beats a whole new appliance, and that you are entitled to a compliance certificate for regulated work. We tell you all three.

Burst pipes, sewage overflows, gas smells, no water, water coming through a ceiling and a blocked toilet when it is the only one.

We do not bill in blocks of hours. You get a fixed price for the job before we start.

Businesses handle call-out charges differently. We give the full job price upfront instead.

It depends on what is blocking it, how far down it is and the access. We find it and give you a fixed price.

A serious blockage needs a high-pressure jetter or electric eel and a camera check. Skip the caustic cleaners.

Clear leaves from the gutter outlet and pit grates, then run a garden hose down the downpipe. If water still backs up, the underground pipe needs jetting.

In Victoria the owner looks after the drain on their land up to the sewer connection; the water corporation looks after the main.

Many do recommend them. The catch is that continuous-flow units need a big gas supply and correct pipe sizing, and they can struggle if those are wrong. We check before recommending one.

Common causes are a pilot that has gone out, a tripped breaker, a failed element or thermostat, a faulty tempering valve or a continuous-flow fault code.

Licensed gasfitters do: leaks, appliance connections, heater servicing and gas hot water.

Not always. Gasfitting is a separate licence in Victoria, so check before anyone touches your gas.

Only those who also hold a gasfitting licence. Ours do.

It depends on the tap and the parts. We look at it and give you a fixed price on the spot.

A fixed price covering the part and fitting, agreed before we start.

Owners maintain their taps. In a rental, the landlord arranges the repair once the tenant reports it.

Yes. Turn off the water at the meter and call a plumber straight away.

Yes. We find the break, cut out the damaged section and join in new pipe, then pressure test.

It depends on where the pipe is and how easy it is to reach. Acting fast keeps the damage, and the bill, smaller.

Usually a perished flexible hose to the cistern, high water pressure or a corroded fitting. Pipes are under pressure even when the toilet is not used.

It depends on the suite and the waste connection. We give a fixed installed price.

A licensed plumber. Renters should contact their agent first if it is the only toilet, because it is an urgent repair.

Yes, from cistern valves and buttons to pan connectors and full replacements.

We quote a fixed price that covers removal of the old toilet, fitting the new one and testing.

We cannot quote for retailers. Whoever installs it must be licensed and lodge a compliance certificate.

Typically around eight to fifteen years for storage units, depending on water, use and maintenance.

It depends on the type, size and location. We give a fixed installed price after a quick look.